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Thank you for your support of the North Carolina Association of Fire Chiefs.  To assist us in providing the very best MWC experience, the following Attendee Payment & Cancellation Policy is provided for your review. All registrants are required to agree to this policy as in conjunction with their online registration.


Please note that all attendees are subject to these terms & conditions.  Should you have any questions, please feel free to contact our Executive Director, Wesley Hutchins at 1-888-50-CHIEF (2-4433) or by email at



When registering online to attend MWC, payment is due by January 5, 2024 or upon conference arrival. You may pay online by credit card or onsite by card or check at the registration desk. No conference admittance will be allowed without receipt of payment or approval by the Executive Director. In the event of an exception, any invoices outstanding after February 29, 2024 will be subject to 2% finance charge.


Registration may be transferred to another attendee for an administrative fee of $25, due at the time of transfer.  To request a transfer, contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at



For registrants canceling prior to January 5, 2024, a 10% administrative fee will be deducted from your refund. In the event of certain circumstances, waiver of this fee may be approved by the Executive Director. No refunds will be issued after January 5, 2024.  To cancel your registration, contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at



Given the unforeseen nature of the current COVID-19 pandemic, we realize that circumstances and state guidelines may require us to cancel our in-person conference. All registered attendees will be notified by the association in a timely manner. A full refund will be issued to the registrant.  No additional registrant support request is required to receive this refund.  It will be issued automatically by the association with preliminary notification regarding the related timelines.


Should you have any questions or need further assistance, please feel free to contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at  Thank you for your ongoing support of the NCAFC, stay safe and we look forward to seeing you at conference!

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