Contact Support for the NC Association of Fire Chiefs

Web Support Available M-F, 9 AM-5 PM (excluding holidays)

Online Shopping

Credit Card / Online Payment Support

For assistance with

 

  • Error messages received in PayPal while attempting to make an online payment (For your security, they must speak with cardholder directly)

 

First, please call PayPal at 1-888-221-1161.  They must speak directly with the cardholder. Be prepared to provide them your card & transaction information.

 

If PayPal is unable to process your credit card payment, please email NCAFC Support by clicking the button below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions, for additional payment options. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

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Event Registration Support

For technical assistance with

 

  • Mid-Winter Conference or other Event Registration

  • Registering Multiple Attendees with one payment

  • Registering for Multiple Events with one payment

 

Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

For assistance with

​​

  • Programming & Logistics

  • Additional Inquiries

 

Please contact Wesley Hutchins, Executive Director at whutchins@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.

Computers

Membership Support

For assistance with

 

  • New Memberships

  • Membership Renewals

  • Online Application Support

  • Adding, Updating or Removing Members

  • Membership Notifications

 

Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 1, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

For assistance with

​​

  • Member Benefits

  • Additional Inquiries

 

Please contact Wesley Hutchins, Executive Director at whutchins@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.

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Vendor / Exhibitor & Sponsor Support

For assistance with

 

  • Mid-Winter Conference Exhibitor Registration

  • Sponsorship & Advertising Opportunities

  • Logo or Ad Formatting Questions

  • Mid-Winter Conference Program Listings

 

Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

 

For assistance with

 

  • MWC Exhibitor Booth Placement

  • MWC Programming & Logistics

  • Additional Inquiries

 

Please contact Wesley Hutchins, Executive Director at whutchins@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.

Mobile Phone

General Inquiries | Mailing Address

For all other inquiries, please contact Wesley Hutchins, Executive Director by email by clicking the button below, or by phone at 1-888-50-CHIEF (2-4433) opt. 4.

 

To submit payments by check, or to contact us by mail, our address is

 

NC Association of Fire Chiefs

P.O.  Box 1416

Shelby, NC  28151