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VENDOR PAYMENT & CANCELLATION POLICY

Thank you for your support of the North Carolina Association of Fire Chiefs.  In order to assist us in providing the very best customer experience for both our vendors and attendees, the following Vendor Payment & Cancellation Policy is provided for your convenience.  

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Please note that all vendor purchases are subject to these terms & conditions.  Should you have any questions, please feel free to contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at support@ncafc.com. 

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PAYMENT POLICY

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When registering for MWC Conference options, payment should be made at time of registration and is due no later than January 22, 2027.  Any invoices outstanding as of February 1, 2027 will be subject to 2% finance charge.

 

CANCELLATION POLICY

 

Cancellations and refunds are available until December 31, 2026.  Refunds requested prior to this date will be subject to a $50 Administrative Fee, deducted from the amount of the refund.  In the event of certain circumstances, waiver of this fee may be approved by the Executive Director. To cancel your registration, contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at support@ncafc.com.​

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323 W. Jones Street, Suite 401, Raleigh, NC 27603 | 1-888-50-CHIEF (2-4433)

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