ATTENDEE PAYMENT & CANCELLATION POLICY

Thank you for your support of the North Carolina Association of Fire Chiefs.  To assist us in providing the very best MWC experience, the following Attendee Payment & Cancellation Policy is provided for your review. All registrants are required to agree to this policy as in conjunction with their online registration.

 

Please note that all attendees are subject to these terms & conditions.  Should you have any questions, please feel free to contact our Executive Director, Wesley Hutchins at 1-888-50-CHIEF (2-4433) or by email at whutchins@ncafc.com

 

PAYMENT POLICY
 

When registering online to attend MWC, payment is due by Friday, January 7, 2022 or upon conference arrival. You may pay online by credit card or onsite by card or check at the registration desk. No conference admittance will be allowed without receipt of payment or approval by the Executive Director. In the event of an exception, any invoices outstanding after February 28, 2022 will be subject to 2% finance charge.
 

TRANSFER POLICY
 

Registration may be transferred to another attendee for an administrative fee of $25, due at the time of transfer.  To request a transfer, contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at ncafcwebmaster@gmail.com.

 

ATTENDEE CANCELLATION POLICY
 

For registrants canceling prior to Friday, January 7, 2022, a 10% administrative fee will be deducted from your refund. In the event of certain circumstances, waiver of this fee may be approved by the Executive Director. No refunds will be issued after Friday, January 7, 2022.  To cancel your registration, contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at ncafcwebmaster@gmail.com.

 

CONFERENCE CANCELLATION POLICY
 

Given the unforeseen nature of the current COVID-19 pandemic, we realize that circumstances and state guidelines may require us to cancel our in-person conference. All registered attendees will be notified by the association in a timely manner. A full refund will be issued to the registrant.  No additional registrant support request is required to receive this refund.  It will be issued automatically by the association with preliminary notification regarding the related timelines.

 

Should you have any questions or need further assistance, please feel free to contact NCAFC Support at 1-888-50-CHIEF (2-4433) or by email at ncafcwebmaster@gmail.com.  Thank you for your ongoing support of the NCAFC, stay safe and we look forward to seeing you at conference!